RetroSuit Error Codes & Solutions

Identify issues quickly with clear explanations and step-by-step solutions for all RetroSuit error messages.

Error Codes

ERR-101 — Printer Not Detected

Meaning: RetroSuit cannot find an active receipt printer.

How to Fix:

  • Ensure the printer is powered on.
  • Check USB/LAN connection.
  • Verify printer drivers are installed (if needed).
  • Refresh the browser and retry printing.

Severity: Medium

ERR-202 — Network Connection Lost

Meaning: Device lost internet connection during a request.

How to Fix:

  • Check your Wi-Fi or LAN cable.
  • If using hotspot, ensure stable signal.
  • Retry after a few seconds — offline mode may auto-recover.

Severity: Low

ERR-305 — Local Cache Corrupted

Meaning: Browser local storage (RetroSuit data) is unreadable or partially deleted.

How to Fix:

  • Log out and back in again.
  • Clear browser cache for RetroSuit only.
  • Sync inventory & menu again if prompted.

Severity: High

ERR-401 — Unauthorized Access

Meaning: Your account doesn’t have permission to access this feature.

How to Fix:

  • Ask the owner/admin to adjust your staff role.
  • Log out and log back in after changes.

Severity: Medium

ERR-501 — Server Timeout

Meaning: RetroSuit servers took too long to respond.

How to Fix:

  • Retry after a few seconds.
  • Check your internet connection.
  • If persistent, contact support.

Severity: Medium